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Please see our refund policy & the terms and conditions for full information. We reserve the right to apply a restock fee.Īny discounts from promotions applied will be deducted in full from any refunds processed when not all promotional items are returned. We always advise to send items via a tracked means, as we cannot take responsibility for lost items. Once we have received the item, you can expect your exchange/refund to be processed within 3-5 working days. Our returns window is 14 days from delivery date. Ensure that the item is maintained in it's original packaging along with protective packaging, all the tags are attached, that it has not been brushed/used and the lace is in tact. Raise your exchange/return via the "returns" page for an RMA number and send it back. We do offer returns, exchanges and refunds in case you are not satisfied with your purchase. We do not refund shipping costs where the order is delayed for factors beyond our control.
However, we are not responsible for external factors that are out of our control, for example postal strikes, courier delays etc that may delay the arrival of your order. We always aim to despatch your order on time. If for any reason your order might be delayed, we will notify you.
If however, your item needs to be restocked, it will take longer for you to receive the despatch notification, but you will generally receive your item within the time frame of your chosen shipping option. We try to despatch orders within 2-3 working days. Beauty Elements - 3X Ghana Bomb Twist 14' 9.99 Outre - X-Pression Twisted Up Wavy Bomb Twist 12' 4.49 Outre - X-Pression Twisted Up 3X Springy Afro Twist 16' 5. If you have chosen the fastest option and for whatever reason we cannot fulfill your purchase, we will try to let you know within 1 working day. Certain items can be delivered "express" (2-4 working days) and "next working day" (1-2 working days). You can expect your purchase to arrive in 4-6 working days. For a small fee, you can prioritise your shipment and "get it faster".
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Use the code FREESHIP at checkout. Standard shipping starts from £4.99 and has a delivery time of 7-10 working days (so weekends and bank holidays don't count).
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Free shipping is available on all purchases when you buy a headband and facemask set. OUTRE X-PRESSION TWISTED UP 4X DIY PRE-STRETCHED BRAIDING HAIR. Unfortunately, we cannot accept returns on sale items or gift cards.We ship to all destinations including Australia and Africa. Pre-stretched Jumbo Braiding Natural Long Box Twist Braid Hair Extensions 26' 8.74 Free shipping US Long EZ Pre-stretched Jumbo Braiding Hair Extensions Twist Crochet for. Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Beauty Elements - 3X Ghana Bomb Twist 14' 9.99 Outre - X-Pression Twisted Up Wavy Bomb Twist 12' 4.49 Outre - X-Pression Twisted Up 3X Springy Afro Twist 16' 5.79 Outre - X-Pression Twisted Up 3X Springy Afro Twist 24' 6.99 Outre - X-Pression Twisted Up Wavy Bomb Twist 18' 5. Spring twists are the hottest, new protective style and Twisted Up creates the prettiest twists yet. We have a 3-day return policy, which means you have 3 days after receiving your item to request a return. Outre Crochet Braids X-Pression Twisted Up 3X Springy Afro Twist 24' 21 STRANDS (3X) Color Shown: 'Colors of image and actual product may slightly vary based on screen resolution.' Twist it like you mean it.
We Generally do not accept non defected returns or exchanges.
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